Canadians’ wellness score

Results show how Canadians' average well-being score has remained low over the past 18 months, with a score of 49.4 out of 100. Scores under 50 indicate poor mental health, with the inaccessibility of traditional health benefits leaving many at risk of developing more serious concerns if they are unable to improve their well-being.

Specifically, the report finds working Canadians aged 20 to 29 are scoring lower than any other age group. This can be explained by particularly low scores in sleep and activeness experienced by all age groups, a snowball effect stemming from financial pressures.

Additionally, Dialogue’s data reveals that Canadians are most often seeking financial support for budgeting, investing and retirement saving as well as tax reduction — several topics that are often burdened with financial stress.

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Employee Assistance Programs

Many companies offer access to Employee Assistance Programs (EAPs), which often include financial counseling and stress management services.

However, when looking at more traditional models, over half (53%) of Canadians who have an EAP have never accessed it, despite EAPs including mental health support and financial counselling. This is especially important as half of Canadians believe their overall benefits plan doesn't meet their needs, while one in three continue to view mental health benefits as insufficient.

dThis suggests more can and should be done to ensure both better knowledge of, and access to, the benefits that EAPs provide.

Survey methodology

Available in English and French within the Dialogue app, the one-minute survey helps uncover insights across five dimensions of mental health and well-being, including mood, stress, sleep, activeness and sense of purpose. Dialogue Well-Being Scores range from 0 to 100, with higher scores representing increased well-being, while scores less than 50 indicate a need for further mental health assessment. The Health and Well-Being Report: A Canadian benchmark includes insights from assessments from 12,000 people across Canada from Jan. 1 to June 30, 2024.

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Nicholas completed his master's in journalism and communications at Western University. Since then, he's worked as a reporter at the Financial Post, Healthing.ca, Sustainable Biz Canada and more. Aside from reporting, he also has experience in web production, social media management, photography and video production. His work can also be found in the Toronto Star, Yahoo Finance Canada, Electric Autonomy Canada and Exclaim among others.

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